Requirements:
-Bachelor’s Degree in Business Management, Communication or a related field.
-2-3 years relevant work experience as Customer Service Manager or similar role.
-Coordinating effective professional communication with external parties such as clients, consultants, etc.
-Delivering a comprehensive service to enquiring customers.
-Displaying leadership in client hospitality which exemplifies excellent customer service.
-Creating a positive atmosphere for guest relations.
-Managing a large number of incoming calls and emails in a polite and friendly manner.
-Keeping records of customer interaction and details of actions taken.
-Generating sales leads, and building sustainable relationships where necessary.
-Computer literacy in order to type up reports, results, and details of customer interaction.
SALARY: 85,000
DEADLINE 17TH FEBRUARY 2023